Conditions for Refund
To ensure a smooth return process, please adhere to the following conditions:
- a. The product must be returned in its original condition, with all original packaging, tags, and accessories intact.
- b. The product must not have been damaged while in your possession, and it must be the same item that was shipped to you.
- c. Any device that stores personal information must have all such information removed prior to returning. Techalliy computer services ptv ltd shall not be liable for any misuse or unauthorized use of such information.
- d. Products that were purchased by mistake or for buyer's remorse (e.g., incorrect model or color) may be eligible for return with a deduction*
- e. Ensure the product is properly packaged to prevent damage during transit. Techalliy computer servers ptv ltd is not responsible for any damage that occurs during shipping due to improper packaging.